Skip to content
SoundSyncAudio software platform

Guide

Device Limits and Deactivation

Control active device use without confusing it with a refund or ownership transfer.

Use stable device identity

The integration submits the machine identity used by its generated contract. Keep it stable across ordinary restarts. Randomizing it on every launch can consume device allowance and produce confusing activation history.

Activation checks the product allowance and existing device use. A limit rejection is not a network outage. Show the customer the supported deactivation/support path rather than silently inventing another identity.

SoundSync

Resolve a full allowance

  1. Inspect active devices

    Use the permitted customer library or developer customer context.

  2. Deactivate the intended device

    Release only the selected activation through the supported action.

  3. Activate again

    Use the current customer proof and stable machine identity.

  4. Revalidate access

    Check the exported product and the former device state under the package policy.

Different actions, different consequences

Resetting activations, suspending product access, removing an entitlement, and refunding an order are not interchangeable. Review the specific customer/product before taking an administrative action.

Package-specific access policy

JUCE 0.6.0 requires online renewal at startup. Valid saved credentials are reused without repeated sign-in, but offline audio access is unavailable in this release. HISEScript offline grace is a different package policy.