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SoundSyncAudio software platform

Merchant of Record

Merchant of Record

SoundSync Solutions handles managed checkout and its applicable sales-tax/VAT responsibilities. Product developers keep control of their products and support.

Updated 2026-10-02

The seller behind managed checkout

SoundSync Solutions is the Merchant of Record for purchases completed through SoundSync-managed checkout. SoundSync handles payment processing and applicable sales-tax/VAT calculation, collection, registration, filing, and remittance for those transactions.

SoundSync Solutions is registered in Michigan, USA. Our business address is 2632 Crossing Circle #1010, Traverse City, Michigan 49684, USA. Contact support@soundsyncsolutions.biz for support, billing, privacy, or security questions.

SoundSync

Who handles what

Responsibility follows where the sale is completed.

ResponsibilitySoundSync-managed purchaseExternal reseller purchase
Payment processingSoundSync, included in the platform feeExternal seller or its provider
Sales tax and VATSoundSync handles applicable managed-sale obligationsDetermined by the external seller's arrangement
Product support and product rightsDeveloperDeveloper and partner, according to their agreement
Licensing and customer accessSoundSync entitlement and licensing workflowsApproved serial, claim, or partner integration where configured
Developer income/business taxesDeveloperDeveloper

One fee, with processing included

SoundSync charges one 10% fee on product revenue after discounts and before tax. Payment processing is included for SoundSync-managed checkout. Marketplace-attributed sales use the same fee, not a second marketplace charge.

Developer proceeds for a sale equal discounted pre-tax product revenue minus the SoundSync fee. Later refunds, disputes, and separately disclosed usage charges are recorded as separate adjustments.

Supported checkout locations

SoundSync supports international checkout in the locations listed on the tax and coverage page. The checkout location selector determines availability. Coverage is not a claim that every country or every tax exemption is supported.

An external serial is not a managed sale

A sale completed through an external reseller or another payment system is not automatically a SoundSync-managed sale. SoundSync can provide serials, customer claims, licensing, and fulfillment for an approved external integration without becoming the legal seller for that external transaction.

Each calendar month includes 10,000 qualifying external redemptions, then $0.005 per redemption. Examples include free-product claims and reseller or other off-portal serial claims. A free BOGO gift included in a paid SoundSync checkout has no external-redemption charge. Ordinary license validation, device activation, and reactivation are not each a new external redemption merely because they call the licensing API.

SoundSync

Payments, refunds, and payouts

Read the policy that answers the next part of the transaction.

Payment methods and USD

Stripe, PayPal, subscriptions, and conversion.

Refunds and disputes

The 14-day policy, fee treatment, and access effects.

Payout schedule

The 1st/15th schedule, minimum hold, statements, and closure.

Tax and coverage

Managed-sale responsibilities and supported locations.