Product Migration
Migrate Your Product Catalog
Product migration is supported: bring your catalog, supported media, and delivery files to SoundSync using public pages or product exports.
Updated 2026-10-17
Product migration is supported
Move your product catalog to SoundSync from another platform using a public store URL, an individual product page, or a CSV, TSV, XLSX, or JSON product export. Bring over supported product information, artwork, public audio, video references, and authorized delivery files, then review everything before publishing.
Importing creates drafts, never a live catalog. Select which products to save, correct the details, attach private delivery files, configure licensing, and publish only when ready. An export can stand alone when a source store cannot be read.
SoundSync
From source catalog to SoundSync drafts
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Choose a source
Open Import/Upload from Products or onboarding. Use a store URL for a catalog, or a product URL to create or fill a single draft. Add a product export when useful.
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Review the mapping
Map export columns and select a SoundSync product type. Confirm prices as USD amounts; SoundSync does not convert source currencies.
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Choose products and media
Edit the proposed copy and price, select the products, and copy selected images and public audio into SoundSync storage. Videos remain supported provider embeds.
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Save drafts
Review warnings and confirm. Existing matches are not selected automatically; explicitly allow filling missing fields in matched drafts.
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Prepare delivery and access
Match direct download links or upload files privately. Check pricing, licensing, compatibility, bundle membership, and storefront presentation before publication.
Your saved work stays yours
Source mappings help repeated imports find the same product. Existing names, descriptions, prices (including a deliberate free price), media, and attached files are preserved. Filling an existing draft adds missing information rather than overwriting your work. Published products are skipped; edit their public content through the normal product workflow.
A paid source price below $9.99 remains visible for review, but the draft selling price is left unset. It is not silently converted to free. Set a valid paid price before publication.
Use a public source or a product export
Discovery reads public page content without running the source website's JavaScript. It respects access and robots restrictions and does not use your source-store login or cookies. A JavaScript-only, blocked, or private store needs an export or manual input.
Only import products and media you have permission to distribute. Review the source information and selected media before saving your drafts.
SoundSync
Prepare your catalog
Account and billing transfers are separate
Product migration brings catalog content and supported files into SoundSync. It does not automatically transfer customer accounts, historical orders or payments, active subscription billing authority, or marketing consent. Configure bundle membership and licensing for the imported products, and use approved customer/serial/partner workflows separately where appropriate.