Domain guide
Custom Domains and SSL
Connect root and apex domains, storefront subdomains, and email sending domains with guided DNS, verification checks, and SoundSync-provided SSL certificates. Developers only need the domain and DNS access; SoundSync handles the rest of the hosted-domain setup.
SoundSync
Domain status lives with brand setup
The Brand Manager screenshot shows domain readiness, storefront identity, color setup, and customer-facing brand state in the dashboard.
SoundSync
DNS setup workflow
Follow the generated records exactly and keep real verification tokens out of screenshots and support transcripts.
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Choose domain
Enter a root domain or a chosen subdomain from Brand Manager or custom-domain setup.
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Detect provider
SoundSync detects common providers from nameservers and can fall back to manual/generic instructions.
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Copy storefront record
Use an apex/root A record or a subdomain CNAME depending on the selected domain type.
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Copy verification records
Use TXT verification and any email-domain SPF, DKIM, DMARC, or tracking records required by the flow.
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Check records
Run step checks or full checks until each record verifies.
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SSL readiness
After domain verification and routing are correct, SoundSync provides SSL certificates for connected web domains.
SoundSync
Domain records
Only use the record type shown by the current workflow.
| Record | Purpose | Customer effect |
|---|---|---|
| A record for root domain | Routes the main domain to the SoundSync storefront target. | Customers can visit the primary brand domain. |
| CNAME for subdomain | Routes a storefront subdomain to SoundSync. | Customers can visit store, shop, or another chosen commerce subdomain. |
| TXT verification | Proves the developer controls the domain. | Unlocks domain verification without sharing registrar credentials. |
| SPF/DKIM/DMARC | Authenticates branded email sending. | Improves trust for campaign and service email identity. |
| Tracking CNAME | Connects branded email link tracking where configured. | Keeps email links aligned with the developer domain. |
What SoundSync does not need
SoundSync does not need the developer registrar password, nameserver delegation, or DNS provider API key for smart manual DNS. Propagation timing depends on the DNS provider and cannot be guaranteed.
