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SoundSyncAudio software platform

HISE documentation

HISE Customer Account Login

Prove customer identity, check entitlement, and activate the current machine.

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SoundSync

Account activation

  1. Choose the account path

    Use the activation mode configured for the product and the customer's existing account.

  2. Authenticate the customer

    Follow the supported account login contract. Do not ship or substitute a developer dashboard session.

  3. Check the product right

    SoundSync checks whether this identity has eligible access to the requested product. Login by itself does not prove ownership.

  4. Register the machine

    Apply the product's device limit and record the allowed activation.

  5. Apply the package state

    Unlock only through the selected script/native authority and preserve the current validation result.

  6. Open customer access separately

    Store and My Products use their supported customer browsing sessions.

Existing account and recovery

If a serial claim identifies an existing account, use login or password reset instead of creating another identity. A changed email address, wrong password, and missing entitlement are different problems.

Keep credentials, tokens, serials, and private customer data out of logs. Check package-specific storage instructions; never persist customer passwords as an activation cache.