Guide
Closing a Developer Account
Coordinate new sales, renewals, existing access, credentials, remaining balances, and retained records.
Request a coordinated closeout
Contact support@soundsyncsolutions.biz from the developer account contact. Verify the request and agree the effective closure date before removing storefront access or product files.
Resolve sales, renewals, and customer access
Stop new sales and campaigns at the agreed time. Resolve subscription renewals explicitly. Closure alone should not silently invalidate unrelated or previously fulfilled customer purchases; agree the access and support transition.
Final statement and eligible balance
Developer payouts are made twice monthly, on the 1st and 15th of each month, through Stripe Connect in USD. Payments have a minimum 14-day hold and enter the first scheduled payout after that hold completes, subject to unresolved adjustments and account restrictions. Older eligible balances remain eligible on the next run. The scheduled date is the payment-initiation date, not a guarantee of arrival in a bank or payment account.
Remaining eligible funds follow the next applicable payout date. Funds still within the hold follow their eligible cycle. Request an itemized final statement and confirmation of closing-month minimum treatment.
Credentials and retained information
Revoke the developer credentials and staff access appropriate to the closure. Financial obligations and required records remain; account closure is not a complete erasure of every record.
Send access, correction, export, deletion, or account-closure requests to support@soundsyncsolutions.biz. We verify the requester, review the affected information and access, and explain what can be removed and what must be retained. Closing an account, unsubscribing from marketing, and deleting personal information are different requests. No instant, all-record deletion is promised.
Close recipient obligations separately
Ending the developer account does not erase accepted affiliate or collaborator terms, original sale allocations, outstanding reversals, or amounts already reserved for a recipient. Review developer and recipient statements separately, resolve pending refunds/disputes, and keep verified payout destinations available for the remaining eligible settlement.
Managed-sale funds are moved manually from Stripe and PayPal into the dedicated business payout account, used for developer, affiliate, and collaborator payouts rather than business expenses. Developer payout uses Stripe Connect. Account closure does not convert that account into escrow or remove provider, hold, or recovery checks.