Developer Statements and Settlements

Developer payouts twice monthly on the 1st and 15th through Stripe Connect in USD, with a minimum 14-day hold, dedicated payout funds, and itemized statements.

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Updated 2026-10-19

Twice-monthly payouts on the 1st and 15th

Developers, affiliates, and collaborators share the same twice-monthly payout schedule: the 1st and 15th. Each payout covers eligible earnings from the previous period and older unpaid eligible balances after a minimum 14-day hold. Funds still within the hold carry forward to the next eligible payout date. Developer payouts use Stripe Connect in USD. These are payment-initiation dates, not guaranteed bank-arrival dates.

SoundSync

When your sale becomes payable

The 14-day hold is measured from the payment time. Payouts run twice a month, so a sale that matures between runs waits for the next scheduled run. Statement date ranges organize billing; they do not override the payment hold.

Scheduled run	Eligible balance
1st of the month	All unpaid eligible funds whose 14-day hold has completed by the scheduled run
15th of the month	All remaining unpaid eligible funds whose 14-day hold has completed by the scheduled run

Your balance and statement

Discounted pre-tax sale price minus the SoundSync fee gives proceeds for the sale. Accepted affiliate and collaborator shares are then allocated separately; only the developer remainder belongs in the developer payout. Statements distinguish sale revenue, recipient shares, usage charges, refunds, disputes, and transfers. Tax collected for remittance is not product revenue.

The $10 monthly minimum is a minimum total of SoundSync charges, not a $10 subscription added to every bill. Sale fees, marketing-email charges, redemption overages, and other applicable SoundSync charges count toward it. If those charges total $7, the minimum adjustment is $3; if they total $12, no minimum adjustment is added. Sale fees already deducted from your proceeds are counted toward the minimum, not charged again on the statement. The shortfall is reconciled after the calendar month closes, not added separately to every partial-month statement.

Where funds are held and paid

Funds collected through SoundSync Stripe and PayPal checkout are held in a dedicated business account used only for developer, affiliate, and collaborator payouts, not business expenses. Developer payouts are made through Stripe Connect after the applicable hold and reconciliation. This is a dedicated business account, not a claim of escrow, trust-account status, or deposit protection.

SoundSync supports USD only currently: product prices, checkout presentment and charges, developer statements, and payouts are in US dollars. International checkout does not mean multi-currency checkout. A buyer's provider may convert a USD charge into the currency of their account. Developers bear applicable currency-conversion costs when receiving funds in another currency. Conversion rates and destination charges depend on the payment provider; no universal conversion percentage is promised.

Why an amount may still be held

A sale must complete its minimum hold and have verified payment and accounting records. Pending refunds, unresolved disputes, account restrictions, unverified destinations, or a payment requiring reconciliation can delay the affected amount. A reserved or submitted transfer is not necessarily a completed payment. These safeguards are distinct from a routine reserve.

Small balances and payment execution

There is no SoundSync payout minimum or routine reserve. Small positive USD balances follow the same eligibility and approval process as other payouts. Contact support about an unpaid eligible balance, an account restriction, or the payout destination available for your account.

If a payout has not arrived

Contact support with the statement period and payment reference. An unpaid or failed transfer remains a balance to reconcile, not a completed payout. SoundSync must distinguish a scheduled payment, provider acceptance, and receipt at the destination.

Closing a developer account

Request closure through support. New sales, campaigns, subscription renewals, credentials, and existing customer access need a coordinated closeout. Remaining eligible funds are due on the next applicable payout date; funds still within the hold follow their eligible cycle.

Request a final itemized statement. Closure does not erase unpaid fees, disputes, customer obligations, or records required by law. The customer access transition is agreed during closeout.

The regular $10 monthly minimum applies in full in the closing month; it is not prorated. Qualifying SoundSync fees count toward that amount. If those fees reach $10, no additional minimum is charged. If they total less than $10, only the difference is due. Closing the account does not add another $10 on top of qualifying fees.

Affiliate and collaborator shares

Affiliate and collaborator accounting is available for eligible one-time product sales. Live participation requires explicit acceptance by both the developer owner and recipient of the current agreement version and payout policy before future eligible sales accrue shares. Keep payout details verified. An invitation or calculator preview is not collected money, and agreement acceptance is separate from live financial approval. Refunds and disputes reconcile the original shares; recurring-product commissions are not included in this workflow.

SoundSync manages recipient settlement on SoundSync-collected sales. The 10% SoundSync fee is deducted first; ordinary managed-checkout processing is covered by SoundSync, not deducted again from recipients. The accepted affiliate share comes next, then collaborator shares and the developer remainder are kept separate. Eligible payouts follow the 1st and 15th schedule and minimum 14-day hold, with payment, destination, refund, dispute, and account checks. Externally collected reseller or partner sales remain unfunded estimates in this settlement system, and SoundSync does not cover their processing fees. No automatic cross-provider or currency conversion is promised.

Check the eligible run, not only the statement date

The payout schedule uses America/New_York by default. The displayed run and eligibility cutoff govern the account; monthly email and redemption allowances use UTC calendar months instead. A 14-day payment hold is a full elapsed hold, not an early release caused by a statement date bucket.

When open SoundSync invoices consume an entire approved eligible balance, an explicitly approved internal offset can settle the invoices without a zero-value provider transfer. That is settlement of charges, not money sent to your bank. Historical or mismatched balances require support reconciliation before payment.

One payout schedule for developers, affiliates, and collaborators

Developer, affiliate, and collaborator payouts are available twice monthly, on the 1st and 15th, on the same schedule. Each payout covers eligible earnings from the previous period, plus any older unpaid eligible balance, after a minimum 14-day hold. Earnings still within the hold carry forward to the next eligible payout date. Accepted revenue shares, refund or dispute adjustments, and verified payout details determine the eligible balance. An invitation or calculator estimate alone is not a paid balance or proof of a completed payout. External reseller payments are not funds collected by SoundSync.

Stripe and PayPal checkout proceeds are held in the dedicated business account used for developer, affiliate, and collaborator payouts, not business expenses. Developer payouts use Stripe Connect. An internal billing offset is not a bank transfer, and an unfunded external-sale estimate is not eligible collected money. Scheduled dates are payment-initiation dates; bank arrival can take longer.